Delivery Info

Delivery Charges

All prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout.

Northern Ireland(BT), Isle of Man(IM), Scottish Highlands and Orkney Isles(PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles(HS, ZE) will incur additional charges and may also experience delivery delays.

Delivery Times

If ordered before 1pm Monday to Friday, UK mainland delivery of stock items will normally be made on the next working day from clearance of payment (with the exception of QPA signs). If we are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.

Risk

From the time of despatch of the goods, any loss or damage to the goods shall be at your own risk.

Time Limitation for Notification of Claims

Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier’s delivery consignment note. Any shortages must be notified to us within 10 days from delivery.

Incorrect goods: It is your responsibility to notify us of any incorrect goods supplied within 7 days from delivery.

Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.

We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date. It is your responsibility to notify us of any incorrect goods supplied within 7 days from delivery. It is your responsibility to sign for the correct number of packages as shown on the carrier’s delivery consignment note. Any shortages must be notified to us within 10 days from delivery.